okok FAQ — all your questions answered in one place

Registration usually takes just 2–3 minutes. You'll receive an OTP to verify your mobile number, and once confirmed, your account is ready and you can log in immediately.

No. okok only allows one account per person. Attempting to open multiple accounts puts all of them at risk of being banned and any deposited funds may be forfeited.

To complete KYC verification, go to your dashboard and click "Verify Account." Upload a scanned copy of your National ID (NID) or passport. Verification is typically completed within 24–48 hours.

Yes. You can request account closure at any time by emailing support@okok.ws or reaching out via live chat. Just make sure your balance is at zero before closing.

To deposit, log in and go to the "Deposit" section. Choose your payment method — bKash, Nagad, Rocket, or bank transfer. Enter the amount and follow the instructions. Your balance typically updates within 5–10 minutes.

The minimum deposit on okok is just ৳200, and the minimum withdrawal is ৳500. For fast and hassle-free payments, bKash or Nagad is the most convenient option.

Withdrawals via bKash and Nagad are typically completed within 15 minutes to 1 hour. Bank transfers may take 1–3 business days. Withdrawal requests submitted between midnight and 6 AM will be processed the following morning.

If your balance hasn't updated after 15 minutes, collect your payment transaction ID (TxID) and contact us via live chat or at support@okok.ws. Our team will resolve the issue promptly.

okok primarily supports Bangladeshi payment methods. If you're abroad but have a bKash or Nagad account linked to a Bangladeshi mobile number, you can still use it. Contact our support team for further assistance.

okok lets you bet on the most popular sports in Bangladesh:

• Cricket (international & domestic)
• Football (World Cup, Premier League, La Liga)
• Kabaddi, Tennis, Badminton
• Virtual Sports & Esports
• Live Casino Games

Yes. okok offers live betting 24/7. You can access real-time odds on live matches from around the world and place bets at any point during the game.

Winnings are credited directly to your okok wallet. Your balance is updated within minutes of the match ending, after which you can withdraw at any time.

If a match is cancelled or abandoned, okok will refund the full stake for that bet to your wallet in accordance with our rules. Refunds are typically processed within 24 hours.

The minimum bet on okok is just ৳10. Maximum bet limits vary by sport and market, with cricket and football having the highest limits. Contact our support team for specific details.

A welcome bonus is automatically credited on your first deposit after registration. The bonus amount and terms vary by offer. Log in and visit the "Promotions" page to see what's currently available.

No. Bonus funds cannot be withdrawn directly. Each bonus comes with specific wagering requirements. Only after completing the required bet amount do your bonus winnings become withdrawable.

Reload bonuses are available on every subsequent deposit, and cashback is paid out on a weekly basis. A set percentage of your total bets is returned to your wallet as cashback — regardless of whether you win or lose.

okok app directly from our Download Page is available. The Android APK can be installed directly. iOS users can open the website in Safari and add it to their home screen.

To install the APK:

• Go to your phone's Settings > Security > Enable Unknown Sources
• Download Page Download the APK from
• Tap the downloaded file and select Install
• Once installation is complete, open the app and log in

When an update is available, you'll get a notification the next time you open the app. Just tap the Update button to download and install the latest version. Or Download Page to manually download the latest APK.

Start by closing the app and reopening it. Check your internet connection. If the issue persists, uninstall the app and reinstall the latest version. Still having trouble? Contact us via live chat.

on the login page Go to the login page and click the "Forgot Password?" link. Enter your mobile number or email address. An OTP or reset link will be sent to you. Set a new password and log in.

Yes. You can enable 2FA to add an extra layer of security to your okok account. Go to the "Security" section in your dashboard and activate 2FA via mobile OTP or an authenticator app. This keeps your account significantly more secure.

Change your password immediately and log out of all active sessions. Then contact us at support@okok.ws with full details. Our security team will investigate promptly and take the necessary action.

Yes. okok uses SSL/TLS encryption to keep all your data secure. Your personal information is never sold or shared with third parties. For more details, please refer to our Privacy Policy Read more.